15 Companies that hire for remote customer service jobs in 2022

After just a few months, though, a number of business leaders started to figure out the whole work-from-home thing has benefits. CEOs declared that it working from home would permanently become part of their companies’ futures. The survey found that 68% of bosses, a group that includes middle managers, executives and business owners, what companies are going remote permanently would like remote work to continue in 2024, while less than half (48%) of employees feel the same. But it’s still hard to draw any definitive conclusions about employees’ and managers’ remote work preferences. Pre-pandemic, most of the employees at online brokerage firm Robinhood were expected to be in the office every day.

  • Taking the lead, some well-respected tech CEOs started making the tough decisions.
  • Part of the camaraderie at work is seeing your co-workers, going out to lunch together or having a drink after work.
  • “It’s a lot easier to hire a diverse team when you aren’t limited to a specific geography.”
  • As we have seen with the recent pandemic, many forward-thinking what companies are going remote permanently businesses decided to move to fully remote operations.

It’s the ultimate place to learn about the latest mobile apps, websites, hardware projects, and tech creations – and members can submit, browse, vote, and comment on the product submissions. As mentioned earlier, Basecamp is one of the pioneers of being a fully remote company, getting its start back in 1999. The company helps solve the problems that every growing business deals with through their project management tool that makes it easier to organize, manage, communicate about specific projects company-wide. In June 2020, CEO Adam D’Angelo noted that technologies and remote capabilities were likely to improve much sooner than commutes, housing costs, and immigration processes. For that reason, they’ve decided to invest in building the remote work experience instead of trying to recapture the office-centric work style. CVS Health is the nation’s largest provider of healthcare services and prescriptions, managing over 9,500 pharmacy stores, a thriving online pharmacy, and 1,100 MinuteClinic locations.

Lincoln Financial Group

“LinkedIn will allow employees to opt for full-time remote work or a hybrid option as offices gradually reopen, Chief People Officer Teuila Hanson told Reuters. “While remote work is not ideal for everyone, what we’ve learned is that our employees can be equally productive working at home, and that flexible work options give us a better quality of life,” Indeed’s statement said. “Schroders embraced flexible working long before lockdown and the investments we have made in remote-working technology over the years meant our business has not missed a beat since March. But in the space of a few months, we have made 20 years’ progress in attitudes towards flexible working, and we are going to continue with this momentum,” said global head of human resources Emma Holden.

Next to each company, you’ll find a link where fully remote jobs at that company are posted. SAP found a way to offer remote work options to all 102,000 employees around the globe. While physical offices remain, the company intends to focus more on a trust-based workplace – no matter employees’ location. Pinterest announced early on that employees will not be expected to return to the office and canceled a large lease on office space in San Francisco. They intend to expand their talent pool like many remote-first companies to include employees previously excluded by geography.

Companies Switching to Permanent Remote Work

During pandemic-era lockdowns, companies were forced to find virtual alternatives to once-essential business trips. As video calls became standard, technology provided a reasonable stand in for face-to-face client meetings. The days of in-person client meetings may be waning, but employees are setting out on corporate trips for new reasons. “Asda will make “hybrid” working permanent for employees at its head offices once Covid rules are relaxed. Take CNBC’s new online course How to Ace Your Job Interview to learn what hiring managers are really looking for, body language techniques, what to say and not to say, and the best way to talk about pay. The sunk cost of unused office space has been a major factor in executives’ decisions to introduce stricter RTO requirements even if they prefer to work from home, says Kathy Kacher, a consultant who advises corporate executives on their RTO plans.

Stepping out from similar financial firms, Synchrony tells employees they can’t come back to the office five days a week. As a result, leadership downsized office space with only 12 ‘hybrid hubs’ where employees can find desk space on a regular basis. Early on in the pandemic, CEO Tobi Lutke tweeted that most of his offices would “permanently work remotely” even after the pandemic ends. When available, employees can choose from two offices – one in Canada and one in Ireland. Salesforce offers full-time remote work options to employees lacking access to their offices or those with roles suitable for remote work. Coinbase is pursuing a remote-first future with hopes of decentralizing operations from a single headquarters and broadening their talent pool to include non-local employees.

Looking for a work-from-home, fully remote job?

“Since our founding in 2003, we have built the tools and technology needed to empower a remote workforce. Now LogMeIn is in a position to lead from the front, be an example and live our mission as the work from anywhere company in front of our customers and [4,000] employees. It is because of this that we have made the decision to transition our business to a permanent remote-centric company,” President & CEO, William Wagner, wrote in a LinkedIn post. “The $4 billion group has framed a new policy wherein all its sales people will people will permanently work remotely, whileother employees would WFH 50% of the time.

CEO Jack Dorsey was one of the first tech companies to announce moving employees to permanent remote work. Workers desiring an in-office experience can choose between San Francisco and New York, along with nine other cities across the U.S. For many major companies, what started out of necessity continues out of superiority. When the coronavirus began to spread in early 2020, remote work looked temporary. But recent polling suggests that around half of workplaces are planning for a hybrid model where workers can split their work time between the office and home (or a coffee shop).

What Is A Fully Remote Company?

Many companies have learned that embracing permanent remote work is the future of work. And although some companies have reversed their promises, there are many more that haven’t abandoned their policies and don’t intend to. In the table, you’ll see a few different classifications in the “policy” column. “Snowflake said in its earnings release on Wednesday that it no longer has a corporate headquarters, as its workforce is ‘globally distributed.’ The company designated Bozeman, Montana, as its principal executive office.” “We are going to start implementing the model that I believe will be more or less permanent, which is this rotational model. Depending on the type of business, you may be working one week a month from home, or two days a week from home, or two weeks a month,” Daniel Pinto, COO and co-president, told CNBC.